How can we help?
Common questions about renting and listing on SignAndDock.
For Boaters
Is the lease legally binding?
Yes. When you book a slip, our system generates a digital lease agreement based on Maryland/Virginia maritime law. Both parties sign it electronically. It outlines terms, liability, and payment schedules just like a paper contract.
How do payments work?
You pay securely via credit card or ACH through Stripe. For monthly rentals, your card is automatically charged on the 1st of each month. No more mailing checks.
What if I need to cancel?
Cancellation terms are set by the individual owner and outlined in your lease. Typically, seasonal leases require 30 days’ notice for early termination.
Do I need insurance?
Yes. All renters are required to maintain valid hull and liability insurance. Owners may ask for proof of coverage before approving your booking.
For Dock Owners
How much does it cost to list?
It is 100% free to list your slip. We only charge a 12% service fee when we successfully find you a paying renter. If your slip sits empty, you pay nothing.
When do I get paid?
Payouts are processed automatically by Stripe. Funds usually arrive in your connected bank account 2-3 business days after the renter’s payment is processed.
Who screens the boaters?
We do the initial check to ensure the boat fits your slip dimensions. You have the final say—you must manually approve every booking request before it becomes official.
Can I use my own contract?
Yes. While we provide a standard maritime lease template for convenience, you can upload your own custom addendum or rules (PDF) to be signed by the renter.
Still have questions? Contact Us